Check out our latest project:

Resident Services Opportunity Project (RSOP)

A two-year project to work toward the development of a sustainable Resident Services delivery and funding system

Oregon ON’s members are at the forefront of the affordable housing industry, providing on-site resident services to more than 11,500 households across the state. Before now, however, they had not been part of a coordinated, industry-wide effort. For the past two years the Resident Services Opportunity Project has worked to systematize these efforts, professionalize the industry, and build consensus around best practices and standards.

In October 2010, Oregon ON presented an overview of the Project’s work, demonstrating how resident services improve the lives of affordable housing residents and calling for policy changes to support them. The presentations were funded by the Portland Housing Bureau, Meyer Memorial Trust, United Way and Neighborhood Partnerships.

Members of Oregon’s resident services industry discussed their findings and proposed creation of a sustainable resident services funding and delivery system, to help ensure all Oregonians have the opportunity to succeed in life.

Click here to read the report and learn more about the project: Putting our Missions to Work: Supporting Housing Stability and Opportunity for Residents of Affordable Housing Through Resident Services

For more information contact Terrie Hendrickson @ 503-223-4041 or via email.

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What are Resident Services?
Resident Services provide opportunities that allow families, seniors and people with special needs the ability to succeed in our communities. Resident Services help to build healthy residents, healthy properties, and healthy communities.

Our currently featured resident services program: Northwest Housing Alternatives, which provides affordable housing options for families, seniors and people with special needs across Oregon.  (Continue to read about RSWG activities below!)

What is RSWG?
RSWG’s purpose is to strengthen the resident services delivery system in Oregon.  Oregon ON’s Resident Services Industry Support Coordinator brings resident services providers together to learn from national research, provide peer-to-peer support, assess barriers to successfully delivering resident services, and to create best practices for resident services programs.

Please click here to review the Resident Services CORE SERVICES LOGIC MODEL that was developed by resident services staff in Oregon. It is a full description of the three types of services (service coordination, conflict resolution, and community building) that providers offer to residents living within our communities. In addition, providers develop programs to increase resident self-sufficiency. These programs are developed based on target population and include youth, adult education, workforce development, financial literacy and asset building, and health and wellness programs.

This description, along with other resident services information, will be located in a resources folder, coming soon.

For more information on RSWG, please contact:
Terrie Hendrickson, Industry Support Director, at 503.223.4041 or via email.