Resident Services Opportunity Project
The Resident Services Opportunity Project (RSOP) was a joint effort of Oregon ON, Neighborhood Partnerships and the City of Portland with the mission to develop a framework for a sustainable Resident Services funding and delivery system in order to ensure all Oregonians have the opportunity to succeed in life. This project would not have been possible without the generous support from our funders: Portland Housing Bureau, Meyer Memorial Trust, United Way of Columbia-Willamette and Neighborhood Partnerships.
The RSOP laid the groundwork for professionalizing Resident Services in Oregon by codifying local best practices, defining cost ranges, modeling different financing options, and providing comprehensive documentation and analysis of the state of the industry in Oregon.
A key outcome of this work was the compilation of comprehensive evidence demonstrating the important contribution of Resident Services to the successful operation of affordable housing by creating:
- Successful Residents through services and programs that support housing stability, household opportunity, and advancement;
- Sustainable Properties, by reducing eviction rates and supporting effective property management; and
- Healthy Communities, by strengthening social cohesion, building a strong social support system, and linking residents to the broader community.
RSOP Resources:
Resident Services Core Services Logic Model
